Britain - BA apologized to a passenger whose luggage was daubed with swastika

Emma Pelta, 29, a member of Loughton Synagogue in Essex, flew from London Gatwick to Orlando, Florida, last December.

But it was not until she arrived at her boyfriend’s home in Florida, she says, that she realised her bags were marked with a large swastika and the initials NF (assumed to stand for National Front).

She has spent the past five months requesting an apology from the airline, calling them more than 20 times.

It was not until the JC contacted BA this week that a member of their customer-service team phoned Ms Pelta to apologise and offer a £150 flight voucher. BA also promised to send flowers and a letter of apology.

Source: www.thejc.com

By Candice Krieger

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